FAQ for Readers

Subscriptions, Pricing & Free Trial

What subscription plans are available and how much do they cost?

You have full flexibility! We offer four different plan durations:

  • Monthly
  • Quarterly
  • Semi-Annually
  • Annually You can find current pricing for each plan directly on our pricing overview page.
Is there a trial subscription available?

Yes! You can test drive our platform for 3 full days for just 1.99 € / $1.99 to explore everything before committing to a regular subscription.

How does billing work and what payment methods are accepted?

Billing is always processed in advance for the selected billing period. Payments are handled securely based on your location:

  • EU Customers: Payments are processed via Mollie and PayPal (supporting SEPA Direct Debit, Credit Cards, PayPal, and local EU payment methods).
  • International Customers (US, CA, AU, NZ, UK, CH, NO): Payments are processed securely via Paddle (supporting Credit/Debit Cards, PayPal, Apple Pay, and Google Pay).

Cancellations & Plan Terms

How and when can I cancel my subscription?

You can cancel your subscription at any time up to at least 24 hours before the end of your current billing period.

  • How to cancel: Simply log in, navigate to your account Dashboard, click on “Plans”, and select Cancel.
  • No subscription traps: We will send you an email reminder well before your subscription renews so you have time to make changes if you wish.
What happens to my reading history after I cancel?

Once your subscription expires, access to the library will be restricted. Books will be removed from your “My Books” list, and your current reading progress will be reset.

Books & Reading Limits

What kind of books and genres can I find on the platform?

We focus entirely on top-tier fiction! Currently, you will find curated selections in popular genres such as Romance, Fantasy, Thriller, Mystery, and Sci-Fi.

  • Coming soon: Children’s books, YA (Young Adult), and graphic novels/comics are currently in development and will be added soon!
Do you carry major mainstream bestsellers?

To be honest, mainstream bestsellers are often overrated. We offer something much better: hidden gems, breakout hits, and incredible original stories from talented indie authors!

Is there a monthly limit on how many books I can read?

No. As long as you have an active subscription, there are zero limits. You can read as many books as you want, whenever you want. Pure unlimited reading!

Tech, Devices & Offline Mode

What devices can I read on? Do I need to install an app?

Our e-reader is completely hardware- and operating system-independent. You don’t need to download any app. You can seamlessly read your books directly inside any modern web browser (whether on a smartphone, tablet, PC, or Mac).

Can I download books to read offline?

Traditional file downloads are not available. However, you can continue reading offline in an active browser tab. Once you re-establish an internet connection, your reading progress will automatically sync.

⚠️ Important notes for reading offline:

  • Do not close your browser tab while offline. If closed, you will need an active internet connection to reopen the book.
  • As long as you do not clear your browser cache, the reader will open right where you left off. Clearing your cache will reset your progress to the last online save point.
  • Caution with Private / Incognito Windows: Due to technical restrictions, offline reading data is not saved in incognito mode!
Can I read on multiple devices simultaneously?

If they are your own personal devices, absolutely! When switching devices, simply refresh the browser page on the new device, and the reader will automatically jump to your last saved spot.

Account & Support

Can I share my account with friends or family?

No, account sharing is strictly prohibited. Sharing your login credentials constitutes a violation of our Terms of Service and copyright law and may result in immediate account termination. Each subscription is intended for individual use only.

How do I reach customer support if I have questions or issues?

We are always happy to help! You can reach us via email, through our contact form, or directly via live chat. We will naturally respond to you in your preferred language.