Escape Plus subscriptions are non-refundable.

Important : By completing your purchase, you agree that we begin providing the flat rate immediately. Consequently, your right of cancellation expires pursuant to Section 356, Paragraph 4, No. 2 of the German Civil Code (BGB).

As part of our goodwill policy, you have the option to cancel a subscription renewal within 24 hours after execution. In the event of an unusual frequency of cancellations, we reserve the right to deduct the transaction processing fees incurred from the refunded amount.